365pkt Privacy Policy
At 365pkt, the privacy and security of your personal information is treated as a fundamental obligation, not an afterthought. This Privacy Policy explains in plain English exactly what data we collect from Pakistani players, how we use it, who we share it with, and what rights you have over your own information.
Privacy Built Into Every Layer
365pkt takes a privacy-first approach to all data handling. These six principles guide every decision we make about player information across our platform.
End-to-End Encryption
All data transmitted between your device and 365pkt servers is protected by 256-bit TLS/SSL encryption — the same standard used by major international banks. This applies to your login credentials, personal details, and PKR transaction information without exception.
No Third-Party Ad Tracking
365pkt does not sell, rent, or trade your personal information to advertising networks or data brokers. Your browsing behaviour, betting history, and account details are never used to build advertising profiles for third-party platforms.
Minimal Data Collection
We collect only the data that is necessary for account operation, identity verification, regulatory compliance, and service improvement. We do not collect extraneous personal data, and we do not retain data beyond the periods set out in this Privacy Policy.
PKR Transaction Privacy
Your JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transaction details are processed through encrypted payment gateways. Full account numbers are never stored on 365pkt servers. Only tokenised references are retained for transaction matching purposes.
Full Data Control
Every 365pkt player has the right to access, correct, export, and request deletion of their personal data at any time. Data access and deletion requests are handled by our support team within 30 days of receipt, free of charge.
Regulatory Compliance
365pkt operates in compliance with international data protection standards and applicable anti-money laundering regulations. KYC data is handled by trained compliance staff and stored in secured, access-controlled systems with full audit trails.
§1 Introduction & Scope
This Privacy Policy ("Policy") is issued by 365pkt ("the Platform", "we", "us", "our") and applies to all individuals ("Player", "you", "your") who access, register on, or interact with the 365pkt online gaming and sports betting platform, including via the website at 365pkt.net, any associated mobile-optimised interfaces, and all related services.
This Policy sets out the basis on which 365pkt collects, processes, stores, and discloses personal data in connection with the provision of its services. It also describes the rights that players have in relation to their personal data and how those rights may be exercised. This Policy is incorporated by reference into the 365pkt Terms & Conditions and forms part of the binding agreement between the Platform and each registered player.
Acceptance: By registering a 365pkt account or continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the 365pkt platform.
This Policy applies to all players accessing 365pkt from within Pakistan and internationally. Pakistani players using JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank should pay particular attention to Section 5 (Payment Data Security), which describes how PKR transaction data is specifically handled.
§2 Data We Collect
365pkt collects personal data from players through multiple channels, including the registration process, account usage, KYC verification, customer support interactions, and automated technical collection. The following table summarises the categories of data collected and their purpose:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Registration form, KYC submission |
| Contact Data | Mobile number (Pakistani), email address | Registration form |
| Financial Data | Payment method type, tokenised account references, transaction amounts in PKR | Deposit/withdrawal processing |
| Gaming Data | Bet history, game sessions, win/loss records, responsible gaming settings | Platform activity |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automated collection |
| KYC Documents | CNIC image, selfie photograph, proof of payment method | KYC verification process |
| Communications Data | Support chat transcripts, email correspondence, SMS logs | Customer support interactions |
2.1 Data You Provide Directly
When you register a 365pkt account, you directly provide identity and contact data. When you make deposits or withdrawals, your payment method details are collected and processed. When you contact support, the content of those communications is recorded. When you submit KYC documents, those documents are stored in our secure compliance system.
2.2 Data Collected Automatically
When you access 365pkt, we automatically collect certain technical data about your device and session, including your IP address, device identifiers, browser type and version, and the pages you visit within the platform. This data is used for security monitoring, fraud prevention, and service optimisation. It is not used to build advertising profiles.
§3 How We Use Your Data
365pkt processes player personal data only for clearly defined, lawful purposes. We do not process personal data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use player data are as follows:
- Account Management: To create and administer your 365pkt player account, verify your identity, and maintain the security of your account;
- Service Delivery: To process your bets, manage your PKR deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, and provide access to the full range of 365pkt gaming and sports betting products;
- Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering regulations, including identity verification (KYC), transaction monitoring, and suspicious activity reporting where legally required;
- Responsible Gaming: To monitor gaming patterns for signs of problem gambling and to enforce self-exclusion, cool-off periods, and deposit limits set by the player or required by our responsible gaming framework;
- Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support service in Urdu and English;
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account compromise, bonus abuse, and other security threats to the platform;
- Service Improvement: To analyse aggregate, anonymised usage data for the purpose of improving platform performance, game selection, and user experience — this analysis does not involve individual profiling;
- Marketing Communications: To send you promotional offers, bonus notifications, and PSL cricket betting updates — only where you have opted in to receive such communications. You may opt out at any time via account settings or by contacting support.
Legal Basis: 365pkt processes personal data on the basis of contractual necessity (to deliver the services you have signed up for), legal obligation (for KYC and AML compliance), legitimate interests (for fraud prevention and security), and consent (for optional marketing communications).
§5 Payment Data Security
The security of your PKR financial transactions is a priority for 365pkt. All deposit and withdrawal transactions — whether via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — are processed through encrypted payment gateways using industry-standard security protocols.
- Full bank account numbers, JazzCash wallet numbers, and EasyPaisa wallet numbers are never stored in plain text on 365pkt servers;
- Payment method details are tokenised — a secure reference token is stored for transaction matching, not the underlying account credentials;
- All transaction data is transmitted over TLS-encrypted connections;
- Payment transaction logs are stored in access-controlled, encrypted databases with role-based access restrictions;
- 365pkt does not process card payments; all transactions use account-based Pakistani payment methods, which reduces exposure to card fraud risks.
Withdrawal Verification: To protect against unauthorised withdrawals, 365pkt requires that withdrawal requests are processed to the same payment method used for the account's most recent deposit. Additional identity verification may be required for large withdrawal amounts or where unusual activity is detected on the account.
§6 Data Retention
365pkt retains personal data only for as long as is necessary for the purposes for which it was collected, and in compliance with applicable legal retention requirements. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / regulatory obligation |
| KYC Documents | 5 years from submission or account closure | AML compliance requirement |
| Financial Transaction Records | 5 years from transaction date | AML / financial record-keeping |
| Gaming History | 3 years from account closure | Dispute resolution / regulatory |
| Support Communications | 2 years from last interaction | Dispute resolution |
| Technical / Log Data | 12 months rolling | Security monitoring |
| Marketing Preferences | Until opt-out + 1 year | Consent management |
Data that is no longer required for any of the above purposes will be securely deleted or anonymised. Anonymised and aggregated data (from which individual players cannot be identified) may be retained indefinitely for statistical and analytical purposes.
§7 Your Data Rights
As a 365pkt player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] or via 24/7 live chat from your account. We will respond within 30 days.
- Right of Access: You have the right to request a copy of all personal data that 365pkt holds about you. We will provide this in a structured, readable format free of charge.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections (e.g., name corrections) may require supporting documentation.
- Right to Erasure: You may request that we delete your personal data. Note that this right is subject to our legal retention obligations — we cannot delete data that we are required by law to retain (e.g., AML-mandated KYC and transaction records).
- Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data while a complaint or dispute is being investigated.
- Right to Data Portability: You may request a copy of the personal data you have provided to us in a machine-readable format, for the purpose of transferring it to another service provider.
- Right to Object to Marketing: You may opt out of receiving marketing communications from 365pkt at any time via your account settings or by contacting support. Opting out of marketing does not affect service-related communications (e.g., transaction confirmations).
§8 Cookies & Tracking Technologies
365pkt uses cookies and similar tracking technologies on the platform website. Cookies are small text files stored on your device that help us deliver a functional, secure, and personalised experience.
8.1 Cookie Categories
- Strictly Necessary Cookies: Required for core platform functionality including login session management, security token storage, and anti-CSRF protection. These cannot be disabled without breaking platform functionality.
- Functional Cookies: Remember your preferences such as language settings and responsible gaming tool configurations. These improve your experience but are not essential to basic platform operation.
- Analytics Cookies: Used to measure aggregate, anonymised platform usage patterns to help us improve the site. These do not track individual players for advertising purposes.
- Session Security Cookies: Store encrypted session identifiers to maintain your authenticated session and protect against session hijacking attacks.
No Third-Party Ad Cookies: 365pkt does not use third-party advertising cookies, social media tracking pixels, or remarketing tags. Your activity on 365pkt is not tracked by or shared with external advertising platforms.
8.2 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Note that disabling strictly necessary cookies will affect your ability to log in and use core platform features. Blocking functional or analytics cookies will not prevent you from using 365pkt but may result in a less personalised experience.
§9 Protection of Minors
365pkt is a strictly 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps, and players may be required to submit a valid Pakistani CNIC to confirm their age.
Minor Account Discovery: If 365pkt discovers or has reason to believe that an account is held by a person under 21 years of age, the account will be suspended immediately, all associated personal data will be purged in accordance with applicable child data protection requirements, and any balance will be handled in accordance with regulatory requirements.
Parents and guardians who believe that a minor in their household may have registered on 365pkt should contact our support team immediately at [email protected]. We will investigate and take appropriate action promptly. Parental control tools such as net-filtering software are recommended for households where minors have access to internet-connected devices.
§10 Policy Changes & Contact
10.1 Updates to This Policy
365pkt reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform services. Where material changes are made, registered players will be notified via SMS or on-platform notification. The updated Policy will be published on this page with a revised "Effective" date. Continued use of the platform following notification of a revised Policy constitutes acceptance of that revised Policy.
10.2 Data Controller Contact
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 365pkt, please contact our Data Protection team:
- Email: [email protected] — use subject line "Privacy / Data Request"
- Live Chat: Available 24/7 in Urdu and English from your 365pkt account
- Response Time: All data rights requests are processed within 30 days of receipt
10.3 Related Policies
This Privacy Policy should be read alongside the following 365pkt policies, which together form the complete framework governing your use of the platform:
- 365pkt Terms & Conditions — governing account usage, bets, deposits, withdrawals, and platform rules
- Responsible Gaming Policy — self-exclusion, deposit limits, and player protection tools
On This Page
§1 Introduction & Scope §2 Data We Collect §3 How We Use Your Data §4 Data Sharing §5 Payment Data Security §6 Data Retention §7 Your Rights §8 Cookies & Tracking §9 Minors §10 Changes & Contact365pkt uses bank-grade encryption and does not sell your data to advertisers. For data access or deletion requests, contact our support team.
Contact SupportYour Privacy is Protected at Every Step
365pkt handles your personal data and PKR transactions with the highest standards of encryption and confidentiality. Register today and experience Pakistan's most trusted online gaming platform.
21+ only. All data encrypted. Please play responsibly.